Business automation for Kenyan businesses

What Kenyan businesses automate with CiraIQ

• Send an M-Pesa receipt for every payment

  Every Paybill or Till payment gets a PDF receipt by SMS within seconds, and a row in your payments log.

  BusinessM-Pesa Receipt by SMS for Every PaymentEvery payment to your Paybill or Till gets a branded PDF receipt, sent to the customer by SMS within seconds, and a row in your Airtable payments log. No more "please send me a receipt" calls, and month-end reconciliation is a filter, not a phone scroll.

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• Chase what you are owed, with an M-Pesa prompt

  A reminder email and an STK push to everyone who owes you. Paid rows mark themselves Paid.

  BusinessInvoice Reminder Email with an M-Pesa Payment PromptEvery weekday morning it reads who owes you from a Google Sheet, emails each person a friendly reminder, and sends an M-Pesa payment prompt to their phone. Pay, and their row is marked Paid and you get a WhatsApp with the receipt number; ignore it, and you get a WhatsApp telling you who to follow up. No code steps.

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• Take M-Pesa on your WooCommerce store

  Every unpaid order sends the customer an M-Pesa prompt for the exact total. No plugin to install.

  BusinessM-Pesa for WooCommerce: STK Push on Every OrderWhen a customer places an unpaid order on your WooCommerce store, their phone gets an M-Pesa payment prompt for the exact total. Pay, and the order moves to Processing with the M-Pesa receipt on it and you get a WhatsApp. Ignore it, and the order gets a note so you know to follow up.

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• Pay riders, agents and suppliers in bulk

  Every Friday, everyone marked Approved is paid by M-Pesa, with limits and a dry run first.

  BusinessM-Pesa Bulk Payment Every Friday from AirtableEvery Friday it pays everyone marked Approved in your Airtable payouts table - riders, suppliers, agents, commissions - straight to M-Pesa, writes Paid and the M-Pesa receipt back on each row, and sends you a summary. Each row can only ever be paid once, and daily and per-person limits stop mistakes.

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• Answer customers on WhatsApp, in Swahili too

  An AI team answers from your own price list, with a specialist for Swahili and Sheng.

  BusinessWhatsApp Customer Support AI Team in English and SwahiliA lead AI agent answers your customers on WhatsApp, and hands the hard parts to two specialists: a Billing expert for prices, M-Pesa payments and invoices, and a Swahili writer who words replies naturally when a customer writes in Swahili or Sheng. The lead puts their answers together into one reply. It searches your own documents for facts, never invents prices, and the reply is retried if WhatsApp is busy.

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• Log expense receipts from WhatsApp

  Snap a receipt; AI files it in your sheet, and anything over KES 5,000 waits for your approval.

  BusinessExpense Approval Workflow: WhatsApp Receipts to Google SheetsSend a photo or PDF of a receipt on WhatsApp. AI reads the vendor, date, amount and category and adds it to your expense sheet. Small expenses are approved automatically; bigger ones wait for your approval, and approving marks them Approved in the sheet. You get a WhatsApp for every receipt.

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Built for how business works in Kenya

• M-Pesa, with your own keys.Paybill, Till, STK push, B2C payouts and reversals, through your own Daraja app. Payouts and reversals ship as dry runs with limits.
• SMS through Africa's Talking.Receipts, reminders and thank-yous from your own sender ID, billed by your provider, not by us.
• WhatsApp first.Start workflows from WhatsApp messages, get your reports there, and approve actions with one tap.
• Kenyan dates and time.Nairobi time by default, and a template that posts greetings on Kenyan public holidays such as Madaraka Day.

See everything CiraIQ does with M-Pesa, WhatsApp, SMS and Paystack, or compare plans and pricing.