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SMS automation through your own SMS account

Send SMS from any workflow through your own Africa's Talking or Twilio account. You add your own keys and pay your provider directly; CiraIQ never charges for messages.

Use it where SMS still beats an app: M-Pesa receipts, payment reminders, order thank-yous and alerts to customers who are not on WhatsApp.

See 5 SMS templates

What you can automate with SMS

Actions: Do this in a workflow

  • SMS

    Send SMS through your own Africa's Talking or Twilio account. You add your own API keys - CiraIQ never pays for messages, your provider bills you directly.

Ready-made SMS templates

BusinessWooCommerce M-Pesa Store on AutopilotYour whole order process, hands-free. A customer orders on your WooCommerce store and their phone gets an M-Pesa prompt for the exact total. Once they pay, the order is marked paid with the M-Pesa receipt, they get a PDF receipt by SMS, they go into HubSpot with a won deal, and the sale lands in your Airtable sales log. Then every customer gets the right thank-you: big orders get a personal note written by AI and you get a VIP alert, returning customers get a welcome-back SMS with a discount code, and first-timers get you a WhatsApp ping. If they do not pay, they are texted a card payment link and the order is flagged for follow-up. 23 steps, zero manual work.
  • +11
BusinessAI Daily Briefing for Shopify Stores on WhatsAppWake up to your business, summarised. Every morning at 7:00 it pulls yesterday's paid orders from Shopify (revenue, average and biggest order, plus a spreadsheet), checks what is running out of stock, totals your unpaid invoices in Airtable, and searches the web for news in your market. AI turns all of it into a short WhatsApp briefing with your three priorities for the day, and every briefing is saved to Airtable. At the same time, customers with overdue invoices get a polite SMS reminder with their pay link - at most once every 3 days. 19 steps, one message, before your first cup of tea.
  • +9
BusinessM-Pesa Receipt by SMS for Every PaymentEvery payment to your Paybill or Till gets a branded PDF receipt, sent to the customer by SMS within seconds, and a row in your Airtable payments log. No more "please send me a receipt" calls, and month-end reconciliation is a filter, not a phone scroll.
  • +3
BusinessM-Pesa Reversal Check for Wrong PaymentsA customer says they paid the wrong amount or paid twice. Send their M-Pesa receipt from your support form, and the workflow checks the transaction with Safaricom. If it is genuine and the amount matches, it reverses the payment (within your limits) and texts the customer; if not, it tells you why so you can reply. It ships as a dry run, so nothing is reversed until you switch that off.
  • +3
BusinessShopify HubSpot Integration with a Thank-you SMSEvery paid Shopify order creates or updates the customer in HubSpot, logs the order as a won deal, and texts the customer a thank-you with their order-status link. Your CRM stays complete without anyone copying orders across.
  • +2

Questions

Which SMS providers work?
Africa's Talking and Twilio, with your own API keys.
Who pays for the messages?
You pay your SMS provider directly. CiraIQ does not charge for SMS.
Can I use my sender ID?
Yes, the sender ID registered on your provider account.
Can it send in bulk?
Yes. Put the SMS step in a Loop to send one per row or customer.

Automate SMS today

Start free with 3 workflows. No card needed. Install a template or build your own on the canvas.