Privacy Policy

At CiraIQ (Cira IQ), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered workflow automation platform at https://ciraiq.com, including when you connect third-party services such as TikTok, Google, Slack, and others.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Profile information and preferences
• Payment and billing information
• Communication preferences

1.2 Workflow and Usage Data

When you use CiraIQ, we automatically collect:

• Workflow configurations and automation data
• API integration credentials (encrypted and securely stored)
• Usage statistics and analytics
• Log data and error reports

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our workflow automation platform
• Process your transactions and manage your account
• Execute your workflows and automation tasks
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activities
• Personalize and improve your user experience

3. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest using TLS/SSL protocols
• Secure password hashing with bcrypt
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure API credential storage with AES-256 encryption
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at app.ciraiq@gmail.com.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. TikTok Integration and Data Usage

CiraIQ integrates with the TikTok API to enable users to automate and manage TikTok-related workflows. When you connect your TikTok account to CiraIQ, the following applies:

6.1 TikTok Data We Access

• Basic profile information (open ID, username, display name, profile picture)
• Video metadata (titles, descriptions, view counts, engagement metrics)
• Content publishing permissions (only if granted by you)
• Account analytics and performance data

6.2 How We Use TikTok Data

TikTok data accessed through our integration is used solely to:

• Execute the specific automation workflows you configure
• Display analytics and performance insights within your CiraIQ dashboard
• Schedule and publish content on your behalf when you enable publishing workflows

We do not sell, share, or use your TikTok data for advertising, profiling, or any purpose beyond providing the automation services you explicitly set up.

6.3 TikTok Data Storage and Security

TikTok access tokens and refresh tokens are encrypted at rest using AES-256 encryption. We retain TikTok data only as long as your integration is active. You may revoke CiraIQ's access to your TikTok account at any time from within the CiraIQ dashboard or directly through your TikTok account settings.

6.4 TikTok Data Deletion

Upon disconnecting your TikTok account or deleting your CiraIQ account, all TikTok-related data (tokens, cached content, and analytics) is permanently deleted from our systems within 30 days. To request immediate deletion, contact us at app.ciraiq@gmail.com.

6.5 TikTok API Compliance

Our use of the TikTok API complies with the TikTok Terms of Service and the TikTok Privacy Policy. We only request the minimum permissions necessary to perform the workflows you configure.

7. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: